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#58126 by MWPollard
Thu Jun 17, 2010 5:53 am
I just received a promotional email targeted specifically at Hub owners, titled “Special Offer: Get 12 Months of Ooma Premier for Just $99″.

My question is this:

The directly-linked “Advanced Calling” features include Google Voice Extensions as the fifth item. This clearly implies that GVE is now available for Hub owners.

I need to know if this promotion is accurate. If it is, I am interested. If the list is not accurate, it is false and misleading advertising. I do not want to make a purchase based on an assumption, as I did with my original Hub purchase.

Can someone please answer this? The offer expires on 6/30.

(Additional key words: Core)
#58131 by murphy
Thu Jun 17, 2010 6:42 am
Google Voice does not appear in my hub account on my.ooma.com.
Without that there is no way to configure Google Voice Extensions.
#58140 by MWPollard
Thu Jun 17, 2010 8:23 am
In that case,

  • I will not be upgrading to premier,

  • I will be much more cautious about who I refer,

  • and I will post on my personal technology blog, post on my Facebook page, and Tweet that you have decided to withdraw the feature about which I was most excited and which prompted my initial Ooma purchase.

I will reverse all of these if Ooma decides to follow through on its promise.

I guess I just should not assume companies will do what they say they will do, since I don't personally have the resources to require such in court.
#58141 by MWPollard
Thu Jun 17, 2010 8:41 am
Ooma: No Google Voice Extensions for the Hub

Ooma has just clarified that they will not offer Google Voice Extensions to users of their traditional Hub product line, but only to those who purchase the new Telo product.

This is despite the fact that the Telo was not even available for months after the original planned release of GVE. GVE was originally slated for spring/summer 2009 with Telo scheduled for a holiday 2009 release.

The Google Voice Extensions was a key feature in my decision to go with Ooma, and was the main reason why I later expanded my system with two Scout units. I find it hard to justify $350 in new equipment just to get features that were announced for my current equipment.
#58221 by oomg
Fri Jun 18, 2010 10:08 am
Speaking for myself... I can't recall ever thinking that GVE would be available for the Hub/Scout system. May have gotten that from the forums, but not sure. I think I got the same email. Although the Hub/Scout system was depicted, I can't say for sure whether all emails offering the 12 month subscription were directed only to those with Hub/Scout. Nevertheless, clearly states: "Use any of your home phones to answer calls on your mobile phones when linked to your Ooma Telo via Bluetooth." Immediately thereafter, there is a place to click and "Learn more" which directed me to the following link:
https://www.ooma.com/products/ooma-bluet ... ntent=text So, I don't quite understand the confusion.
#58257 by t4feb
Sat Jun 19, 2010 4:28 am
This is only my personal thought on the matter of GV. It would seem to me that ooma would add the GV to the hub and scout users because the telo was not even out when they were talking about GV and we all stood behind ooma and have got other friends and family to switch to ooma. Now that the telo system is out it seems to me that ooma has said the hell with the hub and scout users and what they want. I am very happy with my hub and scout and all the problems the telo system seem to have I would not switch just for the GV part of it. Just my thoughts
#58353 by sfhub
Sun Jun 20, 2010 7:00 pm
MWPollard wrote:Ooma has just clarified that they will not offer Google Voice Extensions to users of their traditional Hub product line, but only to those who purchase the new Telo product.

I don't think there will be GVE on Hub either, but BobbyB didn't say what you are attributing to him.

He said "Google Voice is not available for the Hub.", which is a statement about the present with no implied status one way or the other about the future.

He didn't say "Google Voice will never be available for the Hub". If he had said that, then the statement would truly be a clarification not open to further interpretation.

Again I'm not holding out hope, and it may very well be the case. This is just a comment on what someone said and what someone else interpreted.

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