Contacts have disappeared

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
User avatar
highq
Posts: 421
Joined: Fri Dec 25, 2009 10:11 am
Location: New York, NY

Contacts have disappeared

Post by highq » Sat May 29, 2010 10:51 am

I was out of town for five days and upon my return find that my Ooma Handset sees no Contacts.

I've rebooted both the Telo and the Handset; the 34710 revision has been downloaded; all of my Contacts are still present on my.ooma.com, but my Handset claims they do not exist..

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Contacts have disappeared

Post by murphy » Sat May 29, 2010 2:02 pm

Menu -> Service Settings -> Sync config
on any handset.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

User avatar
highq
Posts: 421
Joined: Fri Dec 25, 2009 10:11 am
Location: New York, NY

Re: Contacts have disappeared

Post by highq » Sun May 30, 2010 10:20 am

I tried Sync Setting, it shows a choice of "Back" or "Change", which doesn't sound too logical. I chose "Change"; "Sync requested" was on the screen for about four seconds, but the handset still claims "No Contacts".

Post Reply