Porting from Vonage

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Orange
Posts: 8
Joined: Thu Feb 26, 2009 10:12 am
Location: California

Porting from Vonage

Post by Orange » Thu Feb 26, 2009 10:43 am

Hi everyone:

I'm new to ooma and loving it.
I still have a vonage number I would like to port but the
decision depends on how long it takes to port.

What is the current porting time frame from Vonage to ooma?

Could you tell me exactly how many days it took to port a
Vonage number to ooma after you faxed or emailed the LOA
to ooma??

Thank you for sharing your experience
Last edited by Orange on Thu Feb 26, 2009 12:38 pm, edited 2 times in total.

murphy
Posts: 7176
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Porting from Vonage

Post by murphy » Thu Feb 26, 2009 10:52 am

I ported a secondary phone number from Vonage. I emailed the LOA and copy of my phone bill on January 27. I received an acknowledgment of receipt of the LOA 7 days later. The port was completed on February 20. I did not receive an email telling me the scheduled port date. Vonage removed the ported phone number from my account on February 24. I did not contact Vonage at all during the process. My primary Vonage number is still in service. I will cancel it a few days before the end of the billing month since they won't refund the unused balance.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Orange
Posts: 8
Joined: Thu Feb 26, 2009 10:12 am
Location: California

Re: Porting from Vonage

Post by Orange » Mon Mar 09, 2009 2:10 pm

Any other recent Vonage porting time frame??

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hwgang
Posts: 117
Joined: Sun Jan 18, 2009 7:02 pm
Location: MA

Re: Porting from Vonage

Post by hwgang » Tue Mar 10, 2009 6:22 am

My LOA paperwork was completed on Jan. 29th. My number ported from Vonage on March 2nd. I have a second port pending but no date yet. We had to call Vonage to get them to release the line. We did that on March 3rd or 4th. Other users suggest that Vonage will eventually do it on their own, but we were a bit confused so we called. I've ported between other carriers before and I've never had to call the carrier I was leaving. It was instantaneous.

Interestingly, my Vonage account gives the details of my porting to them: Initiated in early April, 2005. Completed in mid-July!

mountnbykr
Posts: 7
Joined: Wed Jan 07, 2009 11:02 am

Re: Porting from Vonage

Post by mountnbykr » Tue Mar 10, 2009 11:08 am

Mine took just under 6 weeks. (initiated it in December)

cmikal
Posts: 11
Joined: Fri Mar 13, 2009 2:01 pm

Re: Porting from Vonage

Post by cmikal » Fri Mar 13, 2009 2:03 pm

Initiated porting Feb 15. Still waiting.................

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