Got something else to discuss that is not covered by the previous forums? Post it here!
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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- Posts: 4
- Joined: Thu May 06, 2010 7:27 am
I am also experiencing the problem- my call drops on the confg bridge and then the participants hear the Ooma broadband voice mail announcements...
I worked closely with my conf bridge service provider to trace the issue.
The call log shows that there was attempt of "hook flash" that is while I was on the conf call - my line dropped and then there was an attempt to re-connect quickly (as if there was quick off-hook/on-hook cycle). They asked me to work with my phone service provider.
Note that Ooma broadband need to realize that this is causing negative publicity amongst the folks who are on the conference bridge. The conf bridge participants hear the announcements from the Ooma broadband - and they are asking me to get off the service!
- Posts: 348
- Joined: Fri Jan 22, 2010 6:22 am
I'm sure they realize this. Have you experienced the problem today? Ooma put in some fixes and a workaround yesterday which should alleviate the problem.
- Posts: 4
- Joined: Wed May 12, 2010 3:21 pm
Can someone confirm that this problem is indeed fixed. I am afraid to use Ooma for conference calls after embarrassing incidents with voice mail during conference calls. I want make sure that it is safe to use it again.