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#50850 by interpolarity
Fri Mar 19, 2010 3:09 pm
I just looked on the page that shows Ooma's rates for various services, and one of them is listed as Ooma Care...
What is this? Is this their phone support? I've called like 12 times!
Please let me know,
#50855 by Groundhound
Fri Mar 19, 2010 3:56 pm
interpolarity wrote:I just looked on the page that shows Ooma's rates for various services, and one of them is listed as Ooma Care...
What is this? Is this their phone support? I've called like 12 times!
Please let me know,

Telephone support is included with Premier, and you get two months of Premier free when you activate your Ooma. Charging for telephone support for non-Premier subscribers was a change to Ooma's TOS late last year.
#51056 by interpolarity
Mon Mar 22, 2010 3:20 pm
huh... good to know... so if I call for anything, I'll get charged? Cause I'll just ask here...

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