Ooma Care?

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interpolarity
Posts: 5
Joined: Tue Jul 07, 2009 7:32 am

Ooma Care?

Post by interpolarity » Fri Mar 19, 2010 3:09 pm

I just looked on the page that shows Ooma's rates for various services, and one of them is listed as Ooma Care...
What is this? Is this their phone support? I've called like 12 times!
Please let me know,

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Ooma Care?

Post by Groundhound » Fri Mar 19, 2010 3:56 pm

interpolarity wrote:I just looked on the page that shows Ooma's rates for various services, and one of them is listed as Ooma Care...
What is this? Is this their phone support? I've called like 12 times!
Please let me know,
Telephone support is included with Premier, and you get two months of Premier free when you activate your Ooma. Charging for telephone support for non-Premier subscribers was a change to Ooma's TOS late last year.

interpolarity
Posts: 5
Joined: Tue Jul 07, 2009 7:32 am

Re: Ooma Care?

Post by interpolarity » Mon Mar 22, 2010 3:20 pm

huh... good to know... so if I call for anything, I'll get charged? Cause I'll just ask here...

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