Telo Firmware Version 35170

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Trekster
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Joined: Wed Mar 03, 2010 12:47 pm

Telo Firmware Version 35170

Post by Trekster » Fri Mar 19, 2010 4:47 am

From the Status and Updates page, it reads like the new firmware version will be available starting last night 3/18/2010. The list of "bug fixes" is significant, and several would be nice to have; especially the increase in volume.

I unplugged my Telo unit this morning, 3/19 and let it reboot, but I'm still at the previous version (so no new version was installed).

How do these new firmware updates get rolled out?

Is the power cycle the way that I should receive it?

About how long does it take to propagate the update to all of the Ooma customer base? (days, weeks, etc.)

Is there a better way for me to know when the release is ready to be installed in my Telo?
New Ooma Telo user - hoping for the best, since I've already tried two of the worst... MJ and TK6000

Groundhound
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Location: Atlanta, GA

Re: Telo Firmware Version 35170

Post by Groundhound » Fri Mar 19, 2010 4:50 am

It usually takes several days to roll out updates. No power cycle is needed; it will likely happen in the middle of the night to avoid disruption as your Telo will reboot on its own when the update is pushed to it from Ooma.

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Trekster
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Re: Telo Firmware Version 35170

Post by Trekster » Fri Mar 19, 2010 4:58 am

Groundhound wrote:It usually takes several days to roll out updates. No power cycle is needed; it will likely happen in the middle of the night to avoid disruption as your Telo will reboot on its own when the update is pushed to it from Ooma.
Aaahhh.... Thanks for the info. That's better, since I won't have to keep powering down the unit myself. :cool:
New Ooma Telo user - hoping for the best, since I've already tried two of the worst... MJ and TK6000

Longer
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Joined: Mon Feb 15, 2010 5:56 pm

Re: Telo Firmware Version 35170

Post by Longer » Fri Mar 19, 2010 6:11 pm

Hi, how do one see the installed Firmware Version on Telo unit?

Thanks.

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wildbill
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Re: Telo Firmware Version 35170

Post by wildbill » Fri Mar 19, 2010 6:56 pm

Longer wrote:Hi, how do one see the installed Firmware Version on Telo unit?

Thanks.
Open up Internet Exploder and goto http://setup.ooma.com

This will connect you to the hub HTTP deamon.

only works if you have a PC direct connect to the hub.

look under status link the top of that page tells you the FW version you have.

Longer
Posts: 4
Joined: Mon Feb 15, 2010 5:56 pm

Re: Telo Firmware Version 35170

Post by Longer » Fri Mar 19, 2010 7:49 pm

Thanks, It shows 1.34010.
I wonder if there is a way to upgrade it manually via the PC.

Groundhound
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Re: Telo Firmware Version 35170

Post by Groundhound » Fri Mar 19, 2010 7:55 pm

Longer wrote:Thanks, It shows 1.34010.
I wonder if there is a way to upgrade it manually via the PC.
No, there's not. Updates are pushed directly to the Telo from Ooma. Yours will likely be updated within the next few nights.

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