telo handset I hear caller; caller does not hear me

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ooma7
Posts: 6
Joined: Fri Feb 19, 2010 6:52 pm

telo handset I hear caller; caller does not hear me

Post by ooma7 » Sun Feb 21, 2010 11:29 am

I have telo base and telo hand set. telo is plugged into motorola wireless gateway modem. I ported my old numbers to ooma, a main line and a 2nd line I was using for fax when I had comcast voi phone service. When I receive a call, I can answer it with telo handset and can hear the caller, but the caller cannot hear me. In an effort to eliminate possible interferences, I unplugged everything else from telo base and re-booted it but that did not help.

In addition, the telo handset screen shows there are new messages, but when I push the handset's button to hear voice mail, I hear a short burst of a ring and nothing else.

Thanks in advance for help.

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