Or so I thought. But the Scout still shows the four bottom lights on full, despite the fact that I get the Ooma dialtone all over the house. I even went so far as to connect the Scout directly to the base (connecting the "wall" of port of the Scout to the "Phone" jack on the base), no difference.
Do I have a bad Scout/hub? What do I need to do to get it replaced? Again, the Ooma itself works fine, it's just the Scout that's a problem.
I'm thinking you have the hub installed wrong.
Connect the WALL of the hub into the phone jack in the wall. (If you are using the wall jack for your internet connection, use the adaptor that came with your ooma system to add another connection for the WALL.)
Connect the PHONE jack on the hub to a phone.
Connect the Scout to a different wall jack using the WALL connection on the Scout. This should connect the Scout to the hub via house wiring.
Plug another phone into the Scout PHONE jack.
Hope this helps.
When I hooked the Scout up to the correct side of the base, strangely enough it worked perfectly! I had a bit of rewiring to do since my hub is in the basement, our two phones are on the first floor, and I only have one scout, but a few minutes later I'm all set up!
Oh, well. At least the wiring in my house is fully modernized now!
Thanks for the kind advice!