Ooma ring the backup number all the time?

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hwinston
Posts: 5
Joined: Wed Jan 06, 2010 4:28 pm

Ooma ring the backup number all the time?

Post by hwinston » Mon Feb 15, 2010 9:43 am

I have the Core unit and just recently ran out of the premier free trial. I just discovered that ooma is ringing my backup number (on file when I had premier) on every incoming call. I am not sure if there is a way to turn that off? Anyone see this happen to their setup? Could be a bug? Thanks

ntoy

Re: Ooma ring the backup number all the time?

Post by ntoy » Mon Feb 15, 2010 11:07 am

Hello,

Yes, currently an open bug.
I manually disabled the call forward feature for you.
You may need to power your Ooma off for a minute before
powering back.

hwinston
Posts: 5
Joined: Wed Jan 06, 2010 4:28 pm

Re: Ooma ring the backup number all the time?

Post by hwinston » Thu Apr 15, 2010 6:48 am

It went away for a while and it is back now. I reset the box a couple of days ago and my backup number is rang on every incoming call. Just wonder if I am hitting the same bug or a different one. Thanks.

ntoy

Re: Ooma ring the backup number all the time?

Post by ntoy » Thu Apr 15, 2010 7:56 am

Hello,

Unfortunately the bug is still open.
I manually disabled MultiRing again for you.

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