1) fax hooked up the hub on PHONE jack.
2) QOS set to 384. ( even tried 400 with no luck ).
3) Dialed *99 and then a pause and then the number.
4) used a few different phone cords with same results.
5) tried 1 page, 2 page, 3 page..none would finish sending a fax.
I tried all the above on my landline with no problem. Any ideas?
Fax machine is a multi-function Brother 8460N. It's always worked with my landline. I already bought the Premier upgrade hoping I could use it for a fax line. I don't fax much - maybe 3-4 a month, but when I need it I really need it.
There is some fax number you receive error but most work just fine.
I also have the fax set to Standard resolution and basic connection of 9600 baud.
So, out of a little over a dozen attempts, three worked. That's pretty bad. That means I have about a 25% chance of sending out a fax.
That was using *991XXX-XXX-XXXX. I don't see how you can omit the "1"...I just get an error tone right away if I do that.
What fax modem brand do you use and what is your internet speed and QoS? I have a brother multi-function laser printer, cable internet w/ 7Mps Downstream and 512K upstream, and QoS of 384.
OR if you only have a 4 strand cable, cut the yellow and black wires on both ends.
Oddly enough, the black and yellow wires (3rd and 4th wire) bleeds into the fax transmission.
So do as above and your fax success rate will increase
However, I've noticed the past month or so that my cable internet speed really varies a lot. More than it ever did. I don't know if Time Warner is having troubles or what. I can be at 6.7M down and 484k up one minute and then *boom* for a few hours it's down to 2.5M down and 150k up - and it happens in the daytime more than the night. That stinks for me since I am at home most of the day. I just called a friend in San Antonio and they could not hear me one bit. Perhaps it's time to switch to DSL if Time Warner cannot give me speeds that stay at least close to the range I need it to be. ATT said I could do a dry loop DSL of 6M down and 768K up for $45/month. They have fiber optic U-verse here, but I don't watch much TV.
For now, I am looking at a standalone online fax service in the event I need to have incoming faxes.
If this continues with Time Warner I will switch to ATT and see how it goes with DSL and faxing.
Either it is OOMA dial tone it does not recognize or it needs another dial setting line *99 etc (similar to fax machine).