Call Logs - double entry

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oomairvine
Posts: 24
Joined: Thu Oct 15, 2009 12:35 pm

Re: Call Logs - double entry

Post by oomairvine » Fri Feb 19, 2010 2:18 pm

ntoy wrote:Hello jdorin & oomairvine,

If it's ok, please send me a personal email with your login & temporary password
and we can further debug.

Thx
Hi ntoy,

I have sent you an email. Please check it.

Thanks,

User avatar
Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Call Logs - double entry

Post by Bobby B » Thu Feb 25, 2010 5:23 pm

We've filed bug "7707: Duplicate CDRs are sometime generated" - in oomairvine's account, we occasionally saw call records that were exactly the same (local/remote number, duration, direction and date)

The case that jdorin first reported is expected - a "Missed" followed by a connected inbound call. You'll see two call log entries if the call goes to Message Screening and you later pick-up the call.
Bobby B

ktinca
Posts: 44
Joined: Wed Feb 24, 2010 9:49 pm
Location: SoCal - San Gabriel Valley

Re: Call Logs - double entry

Post by ktinca » Sat Feb 27, 2010 3:12 pm

Hi,

I've got double log entries also. In my case, its in my outgoing call logs. It doesn't happen all the time.

These are my outgoing calls to local numbers. One for 37 seconds and the other for zero seconds to 866 number (I called and hung up right away, for testing).

Ktinca
Service/Equipment: Ooma Core / Hub & Scout installed February 2010.
Internet: Charter ISP 10Mbs/1Mbs
Port request: 2/21/2010
Port completed: 3/9/2010

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