Call Logs - double entry

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Re: Call Logs - double entry

Post by oomairvine » Fri Feb 19, 2010 2:18 pm

ntoy wrote:Hello jdorin & oomairvine,

If it's ok, please send me a personal email with your login & temporary password
and we can further debug.

Hi ntoy,

I have sent you an email. Please check it.


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Bobby B
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Re: Call Logs - double entry

Post by Bobby B » Thu Feb 25, 2010 5:23 pm

We've filed bug "7707: Duplicate CDRs are sometime generated" - in oomairvine's account, we occasionally saw call records that were exactly the same (local/remote number, duration, direction and date)

The case that jdorin first reported is expected - a "Missed" followed by a connected inbound call. You'll see two call log entries if the call goes to Message Screening and you later pick-up the call.
Bobby B

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Re: Call Logs - double entry

Post by ktinca » Sat Feb 27, 2010 3:12 pm


I've got double log entries also. In my case, its in my outgoing call logs. It doesn't happen all the time.

These are my outgoing calls to local numbers. One for 37 seconds and the other for zero seconds to 866 number (I called and hung up right away, for testing).

Service/Equipment: Ooma Core / Hub & Scout installed February 2010.
Internet: Charter ISP 10Mbs/1Mbs
Port request: 2/21/2010
Port completed: 3/9/2010

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