Phone does not ring, goes right to voice mail, help...

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suntanjam
Posts: 15
Joined: Thu Feb 05, 2009 12:28 pm

Phone does not ring, goes right to voice mail, help...

Post by suntanjam » Fri Feb 06, 2009 6:44 am

Hi,

I just installed my Omma service and everything seems fine except that my phone does not ring and goes right to Omma voice mail. Am I missing something? I have the settings set to 5 rings before going to voice mail. Thanks in advance!

John

sunrisepostal
Posts: 46
Joined: Tue Jan 13, 2009 1:06 pm

Re: Phone does not ring, goes right to voice mail, help...

Post by sunrisepostal » Fri Feb 06, 2009 10:14 am

push your voice mail button (envelope sign on button) for about 2 second and let it go you should be good to go.

gpochet
Posts: 15
Joined: Tue Jan 27, 2009 5:06 am

Re: Phone does not ring, goes right to voice mail, help...

Post by gpochet » Mon Feb 09, 2009 11:40 am

I had this problem when my porting was complete. The voice mail button was not set to goto voice mail. If your voice mail button is ok, try this. I called OOMA support and I had to reboot (unplug and plug) the HUB. That reset the HUB to my ported number. So save a call and try rebooting the plug.

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