Issues with incoming calls after number port

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kekellum
Posts: 3
Joined: Thu Jan 28, 2010 7:48 pm

Issues with incoming calls after number port

Post by kekellum » Thu Jan 28, 2010 8:08 pm

I received an email today telling me my existing number port was complete. When I dial from my cell, the call comes in fine. When others are trying to call me, they receive a This number has been disconnected message. Even though they say
the port is complete, does it take a while for full function to resume. I can also still call my Ooma temp number. Does this go away?

rodwed
Posts: 29
Joined: Sun Jul 26, 2009 12:17 pm
Location: Anniston, AL
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Re: Issues with incoming calls after number port

Post by rodwed » Thu Jan 28, 2010 9:27 pm

I had this same issue when my number was ported today. I called Ooma and was told they had the porting procedure lined up but not completed yet. They asked me to give them 5 hours and then check. In less than 5 hours all was well.

kekellum
Posts: 3
Joined: Thu Jan 28, 2010 7:48 pm

Re: Issues with incoming calls after number port

Post by kekellum » Thu Jan 28, 2010 9:44 pm

Thanks for the reply.Will try again later on.

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