Can't call out

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pychap
Posts: 1
Joined: Thu Jan 28, 2010 10:56 am

Can't call out

Post by pychap » Thu Jan 28, 2010 12:01 pm

This is a resolved issue but wanted to post.

We had power outages here in CA last week. Since then I was having very frustrating problems calling out and getting nothing - no ring tone. Come to find out Ooma was calling the number and it was ringing other person/org. but I could hear neither. So they would pick up phone and hear but I couldn't hear them (not sure if they heard me).

I went into my Ooma Setup settings >MODEM Port MAC Address > and changed from "Automatic:" to; "Use Built in:" due to a prior post on the subject of not being able to call out. after doing that, on calling out I got busy signal on any number I called. I then changed back to Automatic and the problem seemed to have resolved itself.

Odd, but it seems to have worked. Hope this helps someone.

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