Can't call certain numbers!

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mlaplaca
Posts: 5
Joined: Sat Jan 23, 2010 12:14 pm

Can't call certain numbers!

Post by mlaplaca » Sat Jan 23, 2010 12:26 pm

Initally upon purchasing my telo I was able to call all numbers in my contact list. However lately there are a growing number of numbers that when called come up as busy. These numbers can call me I can't call them. I can reach them on my cell however. Has anyone experienced this. Occasionally, only occasionally I can make the call. Go figure. I love the system but if I'm go to have to be selective on what numbers I can call this may not be my solution

GWM
Posts: 31
Joined: Fri Apr 24, 2009 7:45 am

Re: Can't call certain numbers!

Post by GWM » Wed Feb 03, 2010 11:44 pm

I'm having the same problem. Been having it 4 quite some time too.

prunand
Posts: 3
Joined: Mon Jan 04, 2010 9:56 pm

Re: Can't call certain numbers!

Post by prunand » Fri Feb 05, 2010 7:26 am

I too am having the same problem with just one number. We fairly recently completed our phone number port, and I thought it worked fine for a while. The number is in one of those "ma and pa" telcos in a rural community. It was giving this strange beeping when you called, but now you hear something in Spanish (which I don't understand).

We've tried 7, 10 and 11 digit dialing. None of those combinations work for this number. I tried calling another number provided by this small telco. On the first try I waited about a minute after dialing, and nothing happened. On the second try it went through. The next step is to call Ooma support I guess.

mike4954
Posts: 3
Joined: Sat Jan 09, 2010 10:10 am

Re: Can't call certain numbers!

Post by mike4954 » Fri Feb 05, 2010 10:00 am

I too am having the same problem. Certain numbers I get an automatic busy signal. Also these numbers can't call me either. If any one has a solution I would sure appreciate it. I too love the ooma but it does me no good if I have to wonder if my call is going to go through.

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caseybea
Posts: 196
Joined: Wed Jan 06, 2010 9:52 am

Re: Can't call certain numbers!

Post by caseybea » Fri Feb 05, 2010 12:05 pm

Just curious: For anyone experiencing this; do you have a Telo, or a Hub?
Ooma Hub customer since January 2010
Telo2 upgrade (hub retired) October 2016
Service Level: Core

GWM
Posts: 31
Joined: Fri Apr 24, 2009 7:45 am

Re: Can't call certain numbers!

Post by GWM » Fri Feb 05, 2010 2:16 pm

Telo.

mike4954
Posts: 3
Joined: Sat Jan 09, 2010 10:10 am

Re: Can't call certain numbers!

Post by mike4954 » Sat Feb 06, 2010 5:39 am

Telo

NB2A
Posts: 67
Joined: Thu Dec 17, 2009 10:40 am

Re: Can't call certain numbers!

Post by NB2A » Sat Feb 06, 2010 9:13 am

I have a hub had the same issue with one number of course who knows how many others until dialed.It took a few months but Ooma fixed it and told me it was their carriers fault and it works now.

NB2A
Posts: 67
Joined: Thu Dec 17, 2009 10:40 am

Re: Can't call certain numbers!

Post by NB2A » Tue Feb 16, 2010 6:11 am

Update now the problem corrected by Ooma to a certain number not working has returned! I get a disconnected number message just like before.It took a few months to correct last time. Here we go again! :x

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