Telo and Hub are disconnecting and reconnecting.

Got something else to discuss that is not covered by the previous forums? Post it here!
WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Telo and Hub are disconnecting and reconnecting.

Post by WayneDsr » Thu Jan 21, 2010 12:44 pm

For the last half hour my Telo and hub are disconnecting and reconnecting. It is 3:45 pm and both my Telo and hub are down.
Shortly they will connect again. Been doing this for a half hour. Internet is up solid. Anyone else having this problem?

Wayne
ooma customer since January 2009
ooma hardware: core (hub/scout) and Telo
Lifetime Premier Member

Brett
Posts: 18
Joined: Wed Sep 23, 2009 4:31 am

Re: Telo and Hub are disconnecting and reconnecting.

Post by Brett » Thu Jan 21, 2010 12:48 pm

My hub and scouts are doing the same thing for the last 30 minutes. What gives Ooma?

georose
Posts: 35
Joined: Tue Mar 10, 2009 1:06 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by georose » Thu Jan 21, 2010 12:50 pm

Happening here in NJ too.

osterizer
Posts: 11
Joined: Mon Aug 17, 2009 12:47 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by osterizer » Thu Jan 21, 2010 12:52 pm

And in Virginia. I suspect the problem's pretty widespread.

oomab
Posts: 4
Joined: Thu Jan 14, 2010 5:50 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by oomab » Thu Jan 21, 2010 12:55 pm

same here in houston,tx

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Telo and Hub are disconnecting and reconnecting.

Post by WayneDsr » Thu Jan 21, 2010 12:55 pm

Thanks for Call Forward on Internet Outage! Working great!

Wayne
ooma customer since January 2009
ooma hardware: core (hub/scout) and Telo
Lifetime Premier Member

User avatar
Dennis P
Ooma Moderator
Posts: 1858
Joined: Fri Apr 25, 2008 9:09 am
Location: Palo Alto, CA
Contact:

Re: Telo and Hub are disconnecting and reconnecting.

Post by Dennis P » Thu Jan 21, 2010 1:06 pm

We are on it. Updates being posted to the system status page:

viewtopic.php?f=10&t=26

caxton
Posts: 1
Joined: Sat Nov 28, 2009 1:42 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by caxton » Thu Jan 21, 2010 1:12 pm

Same thing in San Francisco

but2002
Posts: 149
Joined: Sat Jun 06, 2009 10:02 pm

Re: Telo and Hub are disconnecting and reconnecting.

Post by but2002 » Thu Jan 21, 2010 2:17 pm

1/21/2010 1:40 PM Pacific - Devices should be coming back online now. The outage was due to an internal server upgrade. We're circling back to determine what caused the outage.

I'm still getting intermittent ins and outs on my HUB.

Brett
Posts: 18
Joined: Wed Sep 23, 2009 4:31 am

Re: Telo and Hub are disconnecting and reconnecting.

Post by Brett » Thu Jan 21, 2010 2:21 pm

I am still getting the disconnects too.

Post Reply