I have the premier service with one phone connected to an Ooma hub and another to a scout (actually, that scout phone is a one handset with 4 satellites).
While I was using the phone connected to the hub, a friend called the house and got a busy signal. Hmm. I've been on the phone before and had call-waiting work as advertised when a second call came in.
Is this related to my configuration - or the fact that I still have a land-line backup with no call-waiting? Seems like when call waiting does work, I'm using one of the phones on the scout, and the main Ooma hub rings in like it should; but when using the phone connected to the Ooma main hub, the scout phones don't pick up the second call.
My land line was ported over today (Jan 26) and everything works like it's supposed to.
- Bobby B
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
Normally we recommend the above if you are a Premier user AND you plan enabling the Instant Second Line on your landline phone number.
No action is needed to enable the Second Line on port or ooma phone numbers. After you port over your phone number, you should be good to go.