It's silly to have a category of Status Updates if you aren't going to use it.
I called today because my hub was resetting repeatedly and Norm advised me that there was a service update going on. It would have saved a phone call to you if I could have read that here (in the other forum) first. I have no problem with you updating OOMA to give me better service. But notice in advance would be appropriate - even if it didn't affect everybody. Apparently tech support knew that it was going on. So next time - how about posting it. I need to know how long it will be going on for too so I can make alternate arrangements while you make OOMA even better for me!
- Bobby B
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
If you have any comments on the format of the post, please let me know.