Ooma hub failed

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dlong
Posts: 100
Joined: Fri Feb 27, 2009 12:52 pm
Location: Sometime a while back, a caveman used it

Re: Ooma hub failed

Post by dlong » Sat Dec 12, 2009 7:48 pm

Wow. I surely hope you both get some help. Both of you registered within a week of each other in March.

Anyhow, can you PM an Administrator? No phone at all would be a major problem in the case of an emergency. Can a Mod please help or send a contact to help these two people?

traveler
Posts: 19
Joined: Thu Mar 12, 2009 11:26 am

Re: Ooma hub failed

Post by traveler » Tue Dec 15, 2009 3:07 pm

No love from ooma. They told me since I am 3 months over on my warranty they can't do anything. I bet they could, but oh well guess I have to get a new unit.

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Ooma hub failed

Post by Groundhound » Tue Dec 15, 2009 4:21 pm

traveler wrote:No love from ooma. They told me since I am 3 months over on my warranty they can't do anything. I bet they could, but oh well guess I have to get a new unit.
That hurts to have your Hub go out just 3 months past your warranty. If you decide to get another one (and want to stay with the Hub) you may want to look at the referbs at Frys. They still come with a year warranty: http://www.frys.com/product/5983204?.

allo
Posts: 266
Joined: Sun Oct 04, 2009 5:58 am
Location: FL

Re: Ooma hub failed

Post by allo » Tue Dec 15, 2009 4:44 pm

traveler wrote:No love from ooma. They told me since I am 3 months over on my warranty they can't do anything. I bet they could, but oh well guess I have to get a new unit.
I don't know how you paid for it... but my Credit Card doubles the manufacturer warranty up to 1 year...Many CC have that... look into yours; may be you do.

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