Handset thinks there is an incoming call after hanging up

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Neubiee
Posts: 243
Joined: Thu Apr 16, 2009 5:10 pm

Handset thinks there is an incoming call after hanging up

Post by Neubiee » Thu Dec 03, 2009 8:56 am

Every time I hang up the phone(NON-TELO Handset) Couple seconds later the phone thinks there is an INCOMING CALL. The ringer doesn't go off but the display lights up and shows "INCOMING CALL"

This also happens any time the TELO is off the hook and put back on. When I'm done checking my voicemail through TELO Base, the non-telo Handset Lights up with the message "Incoming Call" It doesn't last long enough for it to generate a ring.

I can REPLICATE this everytime. I can post a video if of any interest.

I tried two different cordless phones(dect 6.0) and same result. Same phones that I used with Hub.

wotnwabbit
Posts: 2
Joined: Tue Sep 03, 2013 5:41 am

Re: Handset thinks there is an incoming call after hanging up

Post by wotnwabbit » Tue Sep 03, 2013 5:54 am

I am having the same problem. Using a Motorola Dect 6.0 base with 4 satellite phones system. Wish someone could find an answer to this.

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Handset thinks there is an incoming call after hanging up

Post by murphy » Tue Sep 03, 2013 6:29 am

Most likely you are bouncing the hookswitch which tells the Telo to put the current call on hold and switch to the other line.
When it times out the call that is on hold it rings back to make you pick up the call that is on hold.

If you are in the habit of manually hanging up a call by pressing the hookswitch with your finger hold the switch for a couple of seconds so it isn't detected as a request to put the call on hold.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

wotnwabbit
Posts: 2
Joined: Tue Sep 03, 2013 5:41 am

Re: Handset thinks there is an incoming call after hanging up

Post by wotnwabbit » Tue Sep 03, 2013 10:30 am

Hook switch? There's only a "send" (green picture) and "stop" (red picture). Thanks for the help, but these are digital handsets, so If I'm misunderstanding your kind answer, please let me know.

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