Why so long?

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Why so long?

Post by BobB » Sat Nov 28, 2009 11:57 am

Why does it take 4 weeks to port a phone number? When I switched cell providers, they did it in one day. I don't understand why Ooma can't do it in a day or two.
Thanks for any explanations,

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Re: Why so long?

Post by StevenJohn » Sat Nov 28, 2009 12:03 pm

Ooma does not have control over how long it takes your existing phone company to give them the number. Sometimes it takes four weeks, sometimes longer. I my case it only took six days. Hang in there. It is worth the wait.


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