My Caller ID doesn't work

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DanGraves
Posts: 3
Joined: Mon May 19, 2008 9:28 pm

My Caller ID doesn't work

Post by DanGraves » Mon May 19, 2008 9:30 pm

Hello,

My caller ID doesn't work, is this because I still have my land line until my number is ported over?

Thanks
Dan

johnboy
Posts: 561
Joined: Tue Apr 29, 2008 4:43 pm

Re: My Caller ID doesn't work

Post by johnboy » Tue May 20, 2008 3:23 am

It might help if you mentioned if it was your INCOMING caller ID from others or OUTGOING caller ID which is not functioning. I suspect that there are two different answers.

DanGraves
Posts: 3
Joined: Mon May 19, 2008 9:28 pm

Re: My Caller ID doesn't work

Post by DanGraves » Tue May 20, 2008 9:27 am

It is my incoming Caller ID. As far as I know I believe my out going caller ID is working

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Bobby B
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Location: Palo Alto, CA
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Re: My Caller ID doesn't work

Post by Bobby B » Tue May 20, 2008 9:56 am

Hi Dan, if you have incoming calls to your landline, you must have caller-ID service provided by your phone company in order for caller-ID to work. Incoming calls to ooma numbers or selected personal numbers should have caller-ID provided. When the number port is complete, your landline phone number will be transferred to ooma, and you will have caller-ID on that number without charge. Please refer to the following article for more information:

Caller-ID Article

Hope that helps!

-Bobby
Bobby B

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