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#30554 by Lee
Sun Nov 01, 2009 4:00 pm
I went onto Ooma's support page and clicked on the send email button. The window came up, I filled in my question and hit send. About two hours later the email came back to me listed "undeliverable." Any ideas what's going on here?

Thanks,
#30555 by murphy
Sun Nov 01, 2009 4:06 pm
My guess would be that their inbox is full.
#30601 by dsegel
Sun Nov 01, 2009 9:22 pm
The error message I got back while doing this 10 days ago was not a "mailbox full" message. Rather, it was:

Your message
Subject: "Technical Support - Voicemail"
could not be delivered to some or all of the intended recipients.

Exceeded the maximum delivery time

The message delivery failed for the following recipients:
support@oomacare.com


I posted in the forums about it also, but never heard anything back.
#30793 by ntoy
Mon Nov 02, 2009 5:24 pm
Hello,

Are you still experiencing this issue? We did have some DNS issues with our mail server about 10 days ago.

If so, please provide the browser & version you are using as well as step by step & we will try replicating.

Thanks

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