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#49891 by mikel
Mon Mar 08, 2010 11:38 am
First problem with that. Ooma Telo on second floor. Demarc outside coming in from ground. If the red and green coming out of the house to the network interface box at the demarc is coming directly from the alarm system then yes that would put the path through the alarm first then to the rest of the lines. Short of me some how running new wiring 2 floors, this won't work with my current setup. Really don't want to move my wireless router and modem setup to ground floor since wireless is always performs better at the highest point centered to everything.
Thanks.
#49899 by murphy
Mon Mar 08, 2010 1:02 pm
mikel wrote:First problem with that. Ooma Telo on second floor. Demarc outside coming in from ground. If the red and green coming out of the house to the network interface box at the demarc is coming directly from the alarm system then yes that would put the path through the alarm first then to the rest of the lines. Short of me some how running new wiring 2 floors, this won't work with my current setup. Really don't want to move my wireless router and modem setup to ground floor since wireless is always performs better at the highest point centered to everything.
Thanks.

Are your phone jacks home run wired? That is does each jack go back to a common point in the basement?
You could use an unused pair in the current wiring (Line 2) to route the ooma dial tone to the basement.
#51934 by lbmofo
Wed Mar 31, 2010 11:33 pm
murphy wrote:ADT's private branded version of the the Ademco Vista 20 P alarm system only supports Contact ID. All of the older protocols were removed from the unit.


Oh man, this is not good. I think I have ADT SafeWatch Pro 3000; they say that this is just like Ademco Vista-20P. No can work with ooma? I need to get into the alarm box to see if I indeed have Ademco Vista-20P but my keypad says SafeWatch Pro 3000. :(
#56051 by Lilly's_Closet
Wed May 19, 2010 12:56 pm
I had to change 3 settings in my ADT GE Concord 4 alarm to have to dial out successfully to the ADT monitoring center. All the setting are under programming and you will need to have the installer code to make the changes. In addition you have to have the alarm wired correctly to have line interrupt to work.
1. Changed setting in the alarm from (wait for dial tone) to (dial out after waiting a few seconds)
2. Changed the setting in the alarm under (disable call waiting) to use the fax prefix of *99. So basically you have to call OOMA to have them disable call waiting, you can’t just enter a disable code like Ma Bell. So this setting is useless to me except that it allows me to enter the *99. Originally added a pause and *99 at the beginning of the caller center number but that only worked 50 % of the time.
3. Changed the SIA/CID reporting from CID to SIA- I think that this is was really the fixed it but I haven’t tried it with only this setting.
Of Note: Most alarm systems have a built-in line voltage meter on the phone line. This is why you will receive a message on the alarm when you alarm is disconnected from a phone line. However, the absence of this message DOES NOT MEAN THAT YOU ALARM CAN CALL HOME, only that the alarm is detecting voltage on the phone line.

To truly test that you alarm can call home you either need to do a phone test from the console or call the alarm company and have them put your alarm in test mode and then set off the alarm. Also you need to do a line interrupt test to make sure it can still dial out after the burglar takes the phone off the hook. Easy enough call the alarm company from your ooma phone and then when the alarm dials out it will have to disconnect you first. Many of the people I have spoken to on this forum who claim to have ADT working were sadly disappointed when then did a phone home test to the central monitoring office. They incorrectly thought that if the alarm is not complaining about not having a phone line then the alarm is working. Good luck and I hope that this helps. It certainly took me long enough to figure it out.
#132934 by Ursuletulmare
Fri Jan 01, 2016 8:44 am
I'm sorry, but I'm trying to solve just the problem you describe here (I get "FC" code on my ADT box. ADT tells me they do not support Ooma). ADT tells me all they can do is change me to wireless and add $20/ month to my bill, which destroys the savings I got by switching to Ooma in the first place.

I'd like to try what you say about plugging into the R jack, but I'm afraid I don't know what that is. Would you mind walking me through the process? For instance, where would i find the R or T jacks, etc. Thank you
#133272 by astrorob
Thu Jan 21, 2016 10:49 pm
out of curiosity, does anyone know if setting the ooma codec to G.711 (either *98 before the number, or permanently by asking support to set RTP_USE_ULAW to 1) has any beneficial effects with alarm systems? perhaps it would allow ContactID to work properly?

thanks

rob
#133274 by murphy
Fri Jan 22, 2016 3:54 am
Your my.ooma account has a setting for alarm mode. Have you tried it?
#133280 by astrorob
Fri Jan 22, 2016 9:41 am
murphy wrote:Your my.ooma account has a setting for alarm mode. Have you tried it?


i saw references to that mode on the forum but i couldn't find it in my.ooma... together with the official "ooma does not support alarms" statement i thought maybe it was removed. but i found it just now and turned it on.

i have not yet tried connecting my alarm to the telo - i'm just trying to get everything set up right first.

it sounds like that mode disables call waiting and also any interpretation of DTMF tones by the telo - does it do anything else?

thanks,

rob

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