Premier option, port number or handset question

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Lee
Posts: 109
Joined: Sun Oct 04, 2009 4:02 pm

Premier option, port number or handset question

Post by Lee » Sat Oct 31, 2009 1:08 pm

I am going with the Premier option. No trial period needed. When I activated the Telo I went through all the screens and one of them was number porting. I said, yes. As I was going to pay for porting and get the free handset but was not given that option. I assume it comes later after the port. Is that correct? If not, when and where do I make that request with ooma?

Thanks,

Lee

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Premier option, port number or handset question

Post by murphy » Sat Oct 31, 2009 1:13 pm

You get either a free port or a free handset so the fact that you said yes to the port probably blocked the free handset option. Call support and tell them what you want to do.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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