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#30235 by Johwwy
Fri Oct 30, 2009 6:16 pm
After work I tried to call my wife at home, and OOMA Telo went direct to my voice message. I cannot make and receive calls. Anyone with the same problem?
#30237 by WayneDsr
Fri Oct 30, 2009 6:21 pm
Is the Ooma symbol blue?
If lines 1 and 2 are blinking red it sounds like a phone is Off Hook. If not, I would unplug the Telo, wait 30 seconds and plug it back in. Both lines should return to blue.

Wayne
#30238 by Johwwy
Fri Oct 30, 2009 6:25 pm
Every symbols are solid Blue, except these two buttons blinking red.
the phone is not out off hook, I double checked.
Internet is working fine also.
#30240 by Groundhound
Fri Oct 30, 2009 6:31 pm
Johwwy wrote:Every symbols are solid Blue, except these two buttons blinking red.

Even after you unplugged the power for 30 seconds and then plugged it back in?
#30242 by Johwwy
Fri Oct 30, 2009 6:31 pm
I recycled the power and every lights came back Blue.
Now the question is, why line 1 & 2 were flashing red?
#30244 by Johwwy
Fri Oct 30, 2009 6:39 pm
That is the problem, because we did not touch the OOMA telo phone, we are still using our mainline phone.
I am still testing this OOMA telo, is there a log that we can take a look at it?
I wonder when did this issue started.
#30246 by Groundhound
Fri Oct 30, 2009 6:53 pm
If it should happen again, unplug your phone from the Telo's "Phone" port and see if the line lights go back to solid blue.

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