Number Porting & Premier service

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terrapotens
Posts: 1
Joined: Tue Nov 03, 2009 7:40 am

Re: Number Porting & Premier service

Post by terrapotens » Mon Nov 23, 2009 7:22 pm

OOMA have a great product, and I hope they succeed but like some others in this forum the whole porting process can very frustrating , partly due to uninformed representatives of OOMA who do not seem to know what exactly needs to be done to port my # in light of my particular case which is not that unusual
Ok I have service with Verizon, DSL shared phone line service, ok so I need to dry run the DSL and that’s it !! ok why can’t OOMA request to have the # ported in once that’s done the DSL line is automatically reassigned a new # Otherwise I will have to get my DSL service disconnected , have OOMA then request to have the # ported, once that’s done I will then have to order new dry loop internet and wait for that to happen, mean time I have no phone service or internet !!!

tango21
Posts: 9
Joined: Thu Oct 29, 2009 2:42 pm

Re: Number Porting & Premier service

Post by tango21 » Wed Dec 02, 2009 5:38 am

Ok port was due to happen today, and I guess it has started since if I call my "number to port" number it says that it has been disconnected, is there a time period between the phone co. disconnecting the # and Ooma integrating the number into their system???
I never read about this happening to anybody here on the forums so I'm a little worried, I don't want to loose my #!!!!

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Number Porting & Premier service

Post by Groundhound » Wed Dec 02, 2009 6:32 am

tango21 wrote:Ok port was due to happen today, and I guess it has started since if I call my "number to port" number it says that it has been disconnected, is there a time period between the phone co. disconnecting the # and Ooma integrating the number into their system???
I never read about this happening to anybody here on the forums so I'm a little worried, I don't want to loose my #!!!!
It will take a few hours for the changeover, what you are experiencing is normal.

tango21
Posts: 9
Joined: Thu Oct 29, 2009 2:42 pm

Re: Number Porting & Premier service

Post by tango21 » Wed Dec 02, 2009 10:50 am

Thanks for the response, as I said earlier, I don't recall reading that issue in particular, so it kinda freaked me out.
I can officially say that it is now ported over!!!
I guess the good thing now is to start celebrating for not having to pay AT&T monthly bills any more. Woohoo!!!!!!!!!!!!!!

I still gotta call AT&T and cancel, or is it automatically done thru the porting process?

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The Picard
Posts: 35
Joined: Mon Nov 23, 2009 6:36 pm
Location: Wisconsin
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Re: Number Porting & Premier service

Post by The Picard » Thu Dec 03, 2009 11:43 pm

tango21 wrote:Thanks for the response, as I said earlier, I don't recall reading that issue in particular, so it kinda freaked me out.
I can officially say that it is now ported over!!!
I guess the good thing now is to start celebrating for not having to pay AT&T monthly bills any more. Woohoo!!!!!!!!!!!!!!

I still gotta call AT&T and cancel, or is it automatically done thru the porting process?
I just ported my number from AT&T and the cancellation was automatic. I did call just to double check but there was no problem.
Jeffrey P. Picard
Please visit my WEBSITE.

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