Pricing before 2010? still confused

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Trinimd
Posts: 84
Joined: Fri Oct 23, 2009 11:51 am

Pricing before 2010? still confused

Post by Trinimd » Fri Oct 23, 2009 11:59 am

I just called the support phone number and I was told that there are no fees to customers who buy the oome telo before 2010?

Is this true?
OOMA TELO 1 (Purchased Dec 2009.)
OOMA Telo 2 (Purchased Feb 2010.)
3 Ooma Handsets (Free from refer a friend) Sold all 3 POS on Ebay
2 GE ATT DECT 6.0
7 Uniden 1580 DECT 6.0
20 Refer A friends Completed


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Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Pricing before 2010? still confused

Post by Groundhound » Fri Oct 23, 2009 12:11 pm

Depends on whether you are a Hub owner dating back to before Oct. 1 and are transferring your account. If not then there is an annual regulatory recovery fee of $11.75 beginning in the second year for new Telo owners.

Trinimd
Posts: 84
Joined: Fri Oct 23, 2009 11:51 am

Re: Pricing before 2010? still confused

Post by Trinimd » Fri Oct 23, 2009 12:50 pm

So I am going to buy a hub tomorrow. Will I have to pay? According to the rep.. he said no
OOMA TELO 1 (Purchased Dec 2009.)
OOMA Telo 2 (Purchased Feb 2010.)
3 Ooma Handsets (Free from refer a friend) Sold all 3 POS on Ebay
2 GE ATT DECT 6.0
7 Uniden 1580 DECT 6.0
20 Refer A friends Completed


All Powered by one Phone Socket

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Pricing before 2010? still confused

Post by Groundhound » Fri Oct 23, 2009 1:15 pm

Trinimd wrote:So I am going to buy a hub tomorrow. Will I have to pay? According to the rep.. he said no
That's true as long as it's a Hub/Scout combination and not a Hub only package (from Costco). See this blog post: http://www.ooma.com/blog/2009/10/02/how ... customers/

Trinimd
Posts: 84
Joined: Fri Oct 23, 2009 11:51 am

Re: Pricing before 2010? still confused

Post by Trinimd » Tue Oct 27, 2009 7:01 pm

Yea I am planning on buying the HUB alone with the basic plane, not the premier. Will I have to pay the fees every year?
OOMA TELO 1 (Purchased Dec 2009.)
OOMA Telo 2 (Purchased Feb 2010.)
3 Ooma Handsets (Free from refer a friend) Sold all 3 POS on Ebay
2 GE ATT DECT 6.0
7 Uniden 1580 DECT 6.0
20 Refer A friends Completed


All Powered by one Phone Socket

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Pricing before 2010? still confused

Post by bw1 » Tue Oct 27, 2009 10:55 pm

Yes, every year after the first, if you're buying the Hub only package from Costco B&M. If you buy the Hub/Scout combo (available at Costco.com, amazon.com and others), then you won't be required to pay the $11.75 per year after the first year. You won't even have to register with a credit card.

I don't know how long that will last, but as far as I know, it's still available.

It may be worth paying an extra $30 for the hub/scout combo.

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