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#119 by jimayers
Thu May 15, 2008 8:55 pm
Hi - I was told by customer service that they would send out a new device to see if that would help my problems I have been experiencing. Can anybody at Ooma let me know if it is coming.
Thanks - Jim Ayers
#121 by Bobby B
Fri May 16, 2008 12:44 pm
Hi Jim, I'll ask someone from our support team to follow up with you. If you need to speak with someone sooner, feel free to chat or give us a call. Our contact info is at:

http://www.ooma.com/support/contact.php

Thanks,
Bobby
#123 by jimayers
Fri May 16, 2008 2:27 pm
Thanks support team. You guys are really on the ball. I appreciate your professionalism, courteousness, timeliness, and "not passing the buck."
Your communication between team members seems flawless and everybody is willing to help.
I look forward to being a loyal customer - Jim Ayers

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