New Ooma

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
jimayers
Posts: 18
Joined: Tue May 06, 2008 6:59 pm

New Ooma

Post by jimayers » Thu May 15, 2008 8:55 pm

Hi - I was told by customer service that they would send out a new device to see if that would help my problems I have been experiencing. Can anybody at Ooma let me know if it is coming.
Thanks - Jim Ayers

User avatar
Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
Contact:

Re: New Ooma

Post by Bobby B » Fri May 16, 2008 12:44 pm

Hi Jim, I'll ask someone from our support team to follow up with you. If you need to speak with someone sooner, feel free to chat or give us a call. Our contact info is at:

http://www.ooma.com/support/contact.php

Thanks,
Bobby
Bobby B

jimayers
Posts: 18
Joined: Tue May 06, 2008 6:59 pm

Re: New Ooma

Post by jimayers » Fri May 16, 2008 2:27 pm

Thanks support team. You guys are really on the ball. I appreciate your professionalism, courteousness, timeliness, and "not passing the buck."
Your communication between team members seems flawless and everybody is willing to help.
I look forward to being a loyal customer - Jim Ayers

Post Reply