Correct Phone Number, Wrong Name on CID

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scoutconnor
Posts: 424
Joined: Fri Dec 05, 2008 12:57 pm
Location: Upstate NY

Correct Phone Number, Wrong Name on CID

Post by scoutconnor » Wed Oct 07, 2009 12:13 pm

I ported my number to Ooma ~10.5 months ago and still, on some calls, the Caller ID lists my phone number (845) 25x-xxxx but with "VONAGE" as the name. Why is this still happening after over 10 months?

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Aveamantium
Posts: 1352
Joined: Sat Jun 20, 2009 2:28 pm
Location: Loveland, Colorado

Re: Correct Phone Number, Wrong Name on CID

Post by Aveamantium » Wed Oct 07, 2009 12:17 pm

If it is right on some databases (i.e., some people see the correct Caller ID) it just means that particular databse was never updated. Not much Ooma can do to force the updates out there.
Go AVS!

scoutconnor
Posts: 424
Joined: Fri Dec 05, 2008 12:57 pm
Location: Upstate NY

Re: Correct Phone Number, Wrong Name on CID

Post by scoutconnor » Wed Oct 07, 2009 12:19 pm

The odd thing here is, it displays "VONAGE" for ALL Ooma to Ooma calls!

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