can not receive calls from germany

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Joined: Mon Oct 05, 2009 2:34 pm

can not receive calls from germany

Post by loicraven » Mon Oct 05, 2009 2:53 pm

just purchased the ooma hub works great. incoming calls are fine from the US, but ican not receive calls from germany. i can call germany with no problems. my inlaws have to call my cell phone to let me know their trying to reach me. any thoughts on what this might be?

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Location: Staten Island, NY

Re: can not receive calls from germany

Post by niknak » Mon Oct 05, 2009 3:07 pm

this may be a switching problem involving ooma's CLEC thing to do it keep a log of all call attempts ( date time number) and contact ooma CS - ooma's engineering staff can then trace the call logs to see what's happening

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