Privacy Preferences Issue

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
jazzyone
Posts: 44
Joined: Fri Sep 25, 2009 6:23 pm
Location: Washington, DC

Privacy Preferences Issue

Post by jazzyone » Thu Oct 01, 2009 5:40 pm

Hi,

First time poster and new user to the ooma family.

After the upgrade of their website I noticed that my "Default number for outgoing calls" under the Privacy Preferences have a large list of phone numbers on the pull down menu (10 unknown numbers and 4 duplicate entries of my number). I only have one number.

Prior to the website upgrade I only had one number. Now I have duplicate lists of my numbers and multiple unknown numbers which I didn't sign up for. I verified that I have 1 number by checking the "Phone Numbers" preferences.

What is going on? I've contacted support and they didn't answer my question. She just said ignore it...

I started the porting process so I somewhat committed. I hope this is not a sign of things to come.....

Lola
Posts: 61
Joined: Fri Jul 17, 2009 8:55 am

Re: Privacy Preferences Issue

Post by Lola » Thu Oct 01, 2009 5:48 pm

same here, must be a bug. I have two numbers and I have a bunch other numbers showing on the dropdown.

jazzyone
Posts: 44
Joined: Fri Sep 25, 2009 6:23 pm
Location: Washington, DC

Re: Privacy Preferences Issue

Post by jazzyone » Thu Oct 01, 2009 5:59 pm

Thanks for the quick response!

I mentioned it as a possible bug to support, but they were more interested in getting off the phone.

At list there is this forum for some answers and hopefully ooma fixes the issue.

User avatar
Dennis P
Ooma Moderator
Posts: 1858
Joined: Fri Apr 25, 2008 9:09 am
Location: Palo Alto, CA
Contact:

Re: Privacy Preferences Issue

Post by Dennis P » Thu Oct 01, 2009 10:04 pm

We're taking a look at this one. Thanks for reporting it.

jazzyone
Posts: 44
Joined: Fri Sep 25, 2009 6:23 pm
Location: Washington, DC

Re: Privacy Preferences Issue

Post by jazzyone » Fri Oct 02, 2009 7:25 am

Wow, It great that someone from Ooma reads the board and respond to issues. Thanks!

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: Privacy Preferences Issue

Post by niknak » Fri Oct 02, 2009 11:36 am

jazzyone wrote:Wow, It great that someone from Ooma reads the board and respond to issues. Thanks!
the ooma moderators have always been reading these forums...but they all may have been busy with the new rollout recently

Post Reply