Cannot dial (207)576-XXXX in Maine

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supafuzz
Posts: 8
Joined: Wed Apr 15, 2009 3:00 am

Cannot dial (207)576-XXXX in Maine

Post by supafuzz » Tue Aug 18, 2009 4:40 pm

I cannot connect with any number with the 576 prefix in the 207 area code (Maine). ie; (207)576-XXXX

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: Cannot dial (207)576-XXXX in Maine

Post by niknak » Tue Aug 18, 2009 4:45 pm

Sounds like a switching problem with the CLEC ooma uses in your area.
You should call CS with the dates, times and numbers called and they will investigate

supafuzz
Posts: 8
Joined: Wed Apr 15, 2009 3:00 am

Re: Cannot dial (207)576-XXXX in Maine

Post by supafuzz » Tue Aug 18, 2009 5:51 pm

niknak wrote:Sounds like a switching problem with the CLEC ooma uses in your area.
You should call CS with the dates, times and numbers called and they will investigate
Thanks, I already sent them an email.

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: Cannot dial (207)576-XXXX in Maine

Post by niknak » Tue Aug 18, 2009 6:57 pm

...thanks, I already sent them an email..
For problems of this type that need to get escalated to engineering you are better off calling them to open a ticket

supafuzz
Posts: 8
Joined: Wed Apr 15, 2009 3:00 am

Re: Cannot dial (207)576-XXXX in Maine

Post by supafuzz » Tue Oct 06, 2009 4:02 pm

This problem has been resolved. Email support was very slow, but telephone support was excellent.

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: Cannot dial (207)576-XXXX in Maine

Post by niknak » Tue Oct 06, 2009 4:04 pm

glad to hear they fixed it!

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