Haha, I'd call, but right now, I'm out of a phone. My phone got dropped in the sink. Gonna get it replaced in a couple of days.WayneDsr wrote:I would call ooma at 888-711-6662. Email is not realiable and calling will get you the information you need right away.
Also, the scout's hooked up in the other room, and the phone on it doesn't have a working mic, so we're gonna get it replaced too.
Strange week this has been.
The exact reason I don't use my in the men's room.but2002 wrote:My phone got dropped in the sink. Gonna get it replaced in a couple of days.
Wayne, would you recommend long grain, brown, or minute? I'm guessing not the minute variety because it took 2 days for the desired result.
(to the tune of the Rice-a-roni song) Rice-a-phony, the Indiana treat!
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
Do Scout's have a MAC address? I would not think they would since they do not have an Ethernet port. When you get this sorted out, please post back because you have me very curious.but2002 wrote:Could somebody from the Ooma tech department or whatever PM my scout MAC to me? I know there were a lot of scouts our there that got labeled with the wrong mac address, and I want to go ahead and write mine down if it is wrong if I were to ever decide to get a second number.
There is no MAC address listed on the bottom of my Scouts. The rightmost 6 characters of the serial number are used to address the scout. In addition to being in the serial number line they are duplicated in much bigger type inside a rectangle. The serial number is on a paste on label. Apparently for some of the scouts the labels got out of sync with the hardware at the factory station that applies them to the box.scottlindner wrote:Do Scout's have a MAC address? I would not think they would since they do not have an Ethernet port. When you get this sorted out, please post back because you have me very curious.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
- Bobby B
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
When you click on "edit" you'll just see the last 5 characters of the serial number (aka the Scout Id).
Mislabeled Scouts will have serial numbers in the following range:
If your Scout does not fall in the above range, then you'll be able to enter your Scout information without any problems.
Hopefully one day we'll be able to "auto-detect" the Scout IDs and be done with this complication.