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#11802 by tommies
Sun Jun 21, 2009 6:32 pm
Recently--Jun 17--my wife had made some calls to Toronto, ON. One of those last 16 min.

However, after checking my account today,Jun 21, the full amount of $10 is still there, Recent activity and charges shows nothing

You do not have recent activity on your ooma pre-paid account.

Does ooma give me some freebee or they're just slow in posting the charge???
prepaid account charges.jpg
prepaid account charges.jpg (13.07 KiB) Viewed 1163 times
#11829 by Bobby B
Mon Jun 22, 2009 3:13 pm
I think there was a billing system outage during that time -- it's probably why you weren't charged for those international calls -- lucky you! :)
#11831 by tommies
Mon Jun 22, 2009 4:05 pm
Hi Bobby

Thank you for your kind reply. I hope that you guy will fix that soon. Every penny counts though.

I count this as another proof that I am still lucky as always.

Happy ooma

PS. It's my 100th. post. Happy me

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