International calls not charged

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tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

International calls not charged

Post by tommies » Sun Jun 21, 2009 6:32 pm

Recently--Jun 17--my wife had made some calls to Toronto, ON. One of those last 16 min.

However, after checking my account today,Jun 21, the full amount of $10 is still there, Recent activity and charges shows nothing
You do not have recent activity on your ooma pre-paid account.
Does ooma give me some freebee or they're just slow in posting the charge???
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tommies

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Bobby B
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Re: International calls not charged

Post by Bobby B » Mon Jun 22, 2009 3:13 pm

I think there was a billing system outage during that time -- it's probably why you weren't charged for those international calls -- lucky you! :)
Bobby B

tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

Re: International calls not charged

Post by tommies » Mon Jun 22, 2009 4:05 pm

Hi Bobby

Thank you for your kind reply. I hope that you guy will fix that soon. Every penny counts though.

I count this as another proof that I am still lucky as always.

Happy ooma


PS. It's my 100th. post. Happy me
tommies

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