Fast fingers results in busy signals

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koehn
Posts: 76
Joined: Tue Feb 10, 2009 10:57 am

Fast fingers results in busy signals

Post by koehn » Mon May 18, 2009 8:18 pm

My wife and son have both gotten busy signals when they dial too quickly, only to have the call sail right through when they slow down their fingers. Can you lower the time that Ooma takes to detect DTMF?

(I know I can't do it directly, I'm hoping one of the Ooma techs can).

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Fast fingers results in busy signals

Post by murphy » Tue May 19, 2009 2:37 am

Are you sure that they aren't going so fast that they have two buttons pushed at the same time? Some phones generate no tone when two buttons are pushed at the same time and other phones, that meet the touch tone specification, generate the single tone that matches the row or column the two buttons are in.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

koehn
Posts: 76
Joined: Tue Feb 10, 2009 10:57 am

Re: Fast fingers results in busy signals

Post by koehn » Wed May 20, 2009 8:36 am

The phones we use have recessed buttons; they can hear the tone going out, but then they get a fast busy from ooma. When they dial slower, the calls go through just fine.

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