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#110589 by icedcorn
Tue Jun 04, 2013 2:51 pm
Reading some of the posts in here, I tried a hard reset of my HD2 unit. I held down the red phone button, the screen went blank, but never came back up.

I tried taking out the batteries after a minute, and still nothing. I rebooted the telo and still nothing.

Any other ideas?
#110590 by thunderbird
Tue Jun 04, 2013 3:35 pm
icedcorn wrote:Reading some of the posts in here, I tried a hard reset of my HD2 unit. I held down the red phone button, the screen went blank, but never came back up.

I tried taking out the batteries after a minute, and still nothing. I rebooted the telo and still nothing.

Any other ideas?

Send Ooma Moderator Tom B. and e-mail describing your problem. Sometimes the problem can be corrected from the Ooma side.

If still no luck, if the HD2 handset is less then a year old, contact Ooma Customer Service for a replacement.

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#111076 by unhappy camper
Wed Jun 19, 2013 7:41 am
My phone died in the middle of a conversation. I bought the equipment in January, less than six months ago. Oh boy, I am getting a replacement.

In 3 to 5 business days!

This is technological "progress"? :x

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