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#110065 by potomoc
Sun May 19, 2013 5:37 pm
My Ooma HD2 handset cuts off when I make a call and, sometimes during a call, indicates scanning for base unit. I've tried everything: refreshing batteries; deregistering the HD2 unit and reregistering to the base unit; rebooted Telo base unit etc. Still the issue persists. Does anybody have any suggestions on how to fix this issue? Incidentally, this handset is a replacement unit. The previous handset that I returned had an issue with the speakerphone
#110067 by lbmofo
Sun May 19, 2013 7:34 pm
Need to call customer service. Your speaker problem HD2 didn't have this problem right?

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