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#109365 by MsCoulter
Tue Apr 30, 2013 6:11 am
Hello Ooma lovers!
The name in my profile does not match what others see on caller ID when I call them. Is there any way to fix this?
#109377 by MsCoulter
Tue Apr 30, 2013 10:05 am
Thank you. I see that there is a 19.99 charge associated with making any changes. It is not critical so I will leave it as is. I thought there was a way I could do it.
#109378 by lbmofo
Tue Apr 30, 2013 10:07 am
MsCoulter wrote:Thank you. I see that there is a 19.99 charge associated with making any changes. It is not critical so I will leave it as is. I thought there was a way I could do it.

If CNAM is provisioned incorrectly or never provisioned, you won't have to pay this $20 charge. If you want an outgoing callerid name other than what you had in your account profile, then you'd have to pay this charge.

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