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#108554 by holmes4
Mon Apr 08, 2013 4:15 pm
I tried to use the Support Chat to report this, but it instantly tells me "Disconnected". Ah well.

Happy day! I got an email from Ooma telling me that my number port will be completed "tomorrow" (though it also said the 10th, which is the day after tomorrow - whatever.)

Anyway, the email has this paragraph:

Got questions? You may contact our customer support team by visiting us online at ooma.com/support. We also recommend that you review our number porting articles in the Ooma Knowledgebase.


with the links as shown here. The problem is that both links are broken - they seem to refer to some older system of articles that isn't used anymore. It looks as if "support" should replace "knowledgebase" in the URLs.

Is there a better way to bring this to Ooma's attention?

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