Problem with listening to Voicemail and making a call

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jlbroadfoot
Posts: 3
Joined: Wed May 06, 2009 6:15 pm

Problem with listening to Voicemail and making a call

Post by jlbroadfoot » Wed May 06, 2009 6:27 pm

I have noticed that if I am listening to voicemail and someone picks up the handset to make a call at the same time, you can heard the message on the handset, instead of getting a dial tone. Is this a limitation of the phone or is there a way to do both at the same time?

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Problem with listening to Voicemail and making a call

Post by WayneDsr » Wed May 06, 2009 7:06 pm

The hub is actually on a call getting the voicemail from ooma's servers, not from your voicemail box. So you could pick up any handset, hit the forward arrow and receive voicemail, but a caller cannot make a call at the same time since the line is being used.

Wayne

jlbroadfoot
Posts: 3
Joined: Wed May 06, 2009 6:15 pm

Re: Problem with listening to Voicemail and making a call

Post by jlbroadfoot » Thu May 07, 2009 5:59 am

Thanks, Wayne!

This is something I would like to see changeed, so that you can do both at the same time. Hopefully, they will put this on their list of upgrades.

Jenni

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