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#104732 by 6037442118
Sun Dec 30, 2012 6:52 am
When trying to call out, I hear 1 ring and then then nothing. For the most part I have used Ooma for the past 2 years and have been very pleased. Please advise
#104734 by murphy
Sun Dec 30, 2012 7:07 am
The rings you hear when calling out are simulated rings.
You do not hear the actual ring at the other end of the call.
Wait long enough for the call to go through to see if you get an answer.

On a side note call customer support and have them change your forum name to something other than your phone number.
Since this is a public forum you have published your phone number on the internet.
That's not a good idea unless you like to get telemarketing calls.


Customer Support

Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
#104739 by thunderbird
Sun Dec 30, 2012 7:43 am
6037442118 wrote:When trying to call out, I hear 1 ring and then then nothing. For the most part I have used Ooma for the past 2 years and have been very pleased. Please advise

Also removing power from your Ooma Telo, then repowering it may help.

Also as a temporary work around, try dialing prfix *67, *98 or *96 before the number being dialed.

Example: *67-1-xxx-xxx-xxxx

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