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- Posts: 331
- Joined: Mon Oct 26, 2009 6:06 am
- Location: 2 Telos in FL & 1 in CA
I've had this problem over the last few weeks with my 3 year old Hub - On calls I originate, I could hear them speak and they did not hear me speak. This was solidly repeatable for 10 calls in a row to the same number. However, when the same party called me back, the call worked both ways every time.
The only thing that fixed the problem was a power cycle reboot of my Hub. My Hub has always been behind my Router and I've always used the built-in MAC and a zero setting for upstream speed. My network upload speed is consistently well above 384kbps and Pingtest.net consistently showed jitter well under 5 ms and a MOS of 4.38.
The problem has not occurred again after I power-cycle rebooted my Hub. I also noticed that before the problem started, my Hub was recently updated to Firmware Rev: 63962.63962 and I'm wondering if the update caused the problem and the first reboot after the update cleared it up?
It may have been a fluke glitch, but I've posted it to add to the knowledge base here in case anyone else shared my experience.
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
I am on the same version but no issues.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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