Bluetooth with Iphone 5 No Audio

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Raffles
Posts: 1
Joined: Tue Nov 27, 2012 2:45 pm

Bluetooth with Iphone 5 No Audio

Post by Raffles » Tue Nov 27, 2012 7:25 pm

I need help with bluetooth connection to IPhone 5. It paired OK but when an incoming call comes in on it, the phone(s) connected to the Telo ring and I can answer the cell phone via Telo but the audio source on the iphone doesn't transfer to the Telo phones - it's connected but no audio - when I hang up it, it hangs up the cell phone. Anybody have a suggestion or thought on how to correct this?

whiplash68
Posts: 1
Joined: Wed Nov 28, 2012 10:29 am

Re: Bluetooth with Iphone 5 No Audio

Post by whiplash68 » Wed Nov 28, 2012 10:31 am

I have the exact same problem with both my wife and my own iPhone 5. It definitely appears to be a compatibility problem. Hopefully ooma can release a firmware update to address this.

rodneygamble
Posts: 4
Joined: Fri Nov 30, 2012 8:30 am

Re: Bluetooth with Iphone 5 No Audio

Post by rodneygamble » Fri Nov 30, 2012 8:31 am

Exact same problem for me. In fact, have to keep it unpaired to keep my calls from being missed by failing audio.

delsole
Posts: 1
Joined: Sun Dec 02, 2012 2:24 pm

Re: Bluetooth with Iphone 5 No Audio

Post by delsole » Sun Dec 02, 2012 2:25 pm

Exact same issue here. Is there an official update?

azhawk
Posts: 1
Joined: Mon Dec 03, 2012 7:04 am

Re: Bluetooth with Iphone 5 No Audio

Post by azhawk » Mon Dec 03, 2012 7:07 am

Unfortunately the Ooma Bluetooth is not compatible with the iPhone 4s or 5. I didn't catch that until after I purchased. I spoke with Ooma and they are working on a firmware update however they had no target date. A bit concerning considering that the iPhone 4s has been out for over a year.

rodneygamble
Posts: 4
Joined: Fri Nov 30, 2012 8:30 am

Re: Bluetooth with Iphone 5 No Audio

Post by rodneygamble » Thu Jan 03, 2013 3:40 pm

Last update is 30 days old. Just chatted with Maria in support. No timeline has been identified. Bummer.

rodneygamble
Posts: 4
Joined: Fri Nov 30, 2012 8:30 am

Re: Bluetooth with Iphone 5 No Audio

Post by rodneygamble » Sun Feb 17, 2013 5:24 pm

Another month and half later and no signs of life. Upside is the monthly cost; this incompatibility and ignoring must be the downside.

cxu123
Posts: 2
Joined: Mon Oct 01, 2012 9:43 am

Re: Bluetooth with Iphone 5 No Audio

Post by cxu123 » Wed Feb 20, 2013 7:37 pm

iPhone 5 with latest iOS 6.1 will work with Bluetooth Telo. The problem seems at the Apple side.

rodneygamble
Posts: 4
Joined: Fri Nov 30, 2012 8:30 am

Re: Bluetooth with Iphone 5 No Audio

Post by rodneygamble » Tue Feb 26, 2013 9:40 am

Confirmed for me, too. IOS 6.1.2 on an iPhone 5.

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