Free Conference Number Blocked

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terryesh
Posts: 8
Joined: Fri Nov 09, 2012 4:59 pm

Free Conference Number Blocked

Post by terryesh » Tue Nov 20, 2012 9:44 am

I use a free conference bridge for non-profit board meetings. The first couple of uses Ooma connected normally, now the number is blocked with an outgoing message that it is a non-residential number charging exorbitant fees, which is not the case. A separate conference account to a different AC permits access to the same bridge.

Is there a solution to outgoing blocked phone numbers?

murphy
Posts: 7205
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Free Conference Number Blocked

Post by murphy » Tue Nov 20, 2012 9:54 am

The originating phone company has to pay a connection fee to the receiving phone company.
"Free" conference bridges make their money by charging high connection fees.
Ooma is within their rights to block the call since they have to pay the fee, not you.
Customer since January 2009
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lbmofo
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Location: Greater Seattle
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Re: Free Conference Number Blocked

Post by lbmofo » Tue Nov 20, 2012 10:31 am

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