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#102106 by big al
Wed Oct 24, 2012 6:34 pm
We seem to be daily haveing voice mails show up when the phone never rings. Nothing shows up on caller ID or in the call
log. There is never anything on the voice mail.
Anyone have any good ideas?
#103671 by lbmofo
Wed Nov 28, 2012 10:34 pm
3 call treatment areas maybe the culprit. Community Blacklist, Personal Blacklist, Anonymous Call Block sending calls to Voicemail. If not, then, your Ooma might be losing internet connection from time to time causing calls to go to Voicemail without ringing your phones.
#103673 by kensmiles
Thu Nov 29, 2012 3:17 am
I had the same thing happen this week. Turns out it was a call blocked by the community blacklist. My option for that was "send to voice mail".
#103688 by thunderbird
Thu Nov 29, 2012 4:20 pm
Also make sure the "Do Not Disburb" (envelope icon) on the face of the Ooma Telo is not Yellow.

Press the envelope icon until it turns yellow. Press it again until it turns blue. Make test phone calls to the Ooma Telo number with your cell phone.

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