HD2 Handset orders

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jh_austin
Posts: 32
Joined: Tue Oct 23, 2012 7:54 am

Re: HD2 Handset orders

Post by jh_austin » Tue Oct 23, 2012 7:56 am

I ordered at about 7:30am Central time on Wednesday, Oct 17 and haven't heard anything.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: HD2 Handset orders

Post by thunderbird » Tue Oct 23, 2012 8:14 am

jh_austin wrote:I ordered at about 7:30am Central time on Wednesday, Oct 17 and haven't heard anything.
Has your credit card been charged?

jh_austin
Posts: 32
Joined: Tue Oct 23, 2012 7:54 am

Re: HD2 Handset orders

Post by jh_austin » Tue Oct 23, 2012 8:16 am

My credit card was charged that morning. I haven't heard anything since then.

richj11
Posts: 17
Joined: Wed Sep 26, 2012 5:22 pm

Re: HD2 Handset orders

Post by richj11 » Tue Oct 23, 2012 8:24 am

jh_austin wrote:My credit card was charged that morning. I haven't heard anything since then.
Same here.

billcoff
Posts: 15
Joined: Wed Jan 20, 2010 1:32 pm

Re: HD2 Handset orders

Post by billcoff » Tue Oct 23, 2012 7:18 pm

Mine arrived this afternoon. Couldn't be easier to setup. Works as advertised. Looks like HD2 will be a keeper. :D

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: HD2 Handset orders

Post by thunderbird » Tue Oct 23, 2012 11:49 pm

Also look into the New Linx DECT Wireless phone port extender, which allows you to call in/out using Premier with two regular phones, seen at https://www.ooma.com/products .

jh_austin
Posts: 32
Joined: Tue Oct 23, 2012 7:54 am

Re: HD2 Handset orders

Post by jh_austin » Wed Oct 24, 2012 12:17 pm

billcoff wrote:Mine arrived this afternoon. Couldn't be easier to setup. Works as advertised. Looks like HD2 will be a keeper. :D
Hey Bill, when did you order your HD2? I don't know whether I should be worried, but I wish I knew whether my order is being fulfilled.

Also, have any people who have received the HD2 noticed any issues with functionality? I have seen complaints about the original Ooma handset on Amazon concerning delays when answering, the charging cradle, audio quality, loss of connection to the Telo, etc.

billcoff
Posts: 15
Joined: Wed Jan 20, 2010 1:32 pm

Re: HD2 Handset orders

Post by billcoff » Wed Oct 24, 2012 1:06 pm

jh_austin wrote:
billcoff wrote:Mine arrived this afternoon. Couldn't be easier to setup. Works as advertised. Looks like HD2 will be a keeper. :D
Hey Bill, when did you order your HD2? I don't know whether I should be worried, but I wish I knew whether my order is being fulfilled.

Also, have any people who have received the HD2 noticed any issues with functionality? I have seen complaints about the original Ooma handset on Amazon concerning delays when answering, the charging cradle, audio quality, loss of connection to the Telo, etc.
I ordered my Ooma on the 18th and my Debit card was charged immediately. I received two e-mails on the 22nd, one from Ooma and one from Quantum View with UPS tracking number. I received the HD2 on the 23rd. The Ooma was shipped from Palo Alto, CA, which is about 140 miles from me.

I have made and received a few calls with good quality on both ends and non of the issues you just described. I had the original handset for about two days before returning it. The only issue I have noticed so far is figuring out how to add photos to my contacts, but I haven't spent much time on that.

alicat876
Posts: 14
Joined: Wed Mar 18, 2009 11:43 am

Re: HD2 Handset orders

Post by alicat876 » Wed Oct 24, 2012 1:12 pm

Wow...I ordered on 10/17. Credit card was charged immediately. Have gotten no emails regarding anything at all from them. Just spoke to them on chat and still no information. All I was told was that I would receive an email with tracking information once it is shipped. Ridiculous.

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Jerald
Posts: 67
Joined: Tue Dec 15, 2009 11:46 am
Location: Westminster, CA

Re: HD2 Handset orders

Post by Jerald » Wed Oct 24, 2012 2:42 pm

:)
Last edited by Jerald on Fri Oct 26, 2012 4:21 am, edited 3 times in total.

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