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#101971 by thunderbird
Tue Oct 23, 2012 8:14 am
jh_austin wrote:I ordered at about 7:30am Central time on Wednesday, Oct 17 and haven't heard anything.

Has your credit card been charged?
#101975 by richj11
Tue Oct 23, 2012 8:24 am
jh_austin wrote:My credit card was charged that morning. I haven't heard anything since then.


Same here.
#102016 by billcoff
Tue Oct 23, 2012 7:18 pm
Mine arrived this afternoon. Couldn't be easier to setup. Works as advertised. Looks like HD2 will be a keeper. :D
#102054 by jh_austin
Wed Oct 24, 2012 12:17 pm
billcoff wrote:Mine arrived this afternoon. Couldn't be easier to setup. Works as advertised. Looks like HD2 will be a keeper. :D


Hey Bill, when did you order your HD2? I don't know whether I should be worried, but I wish I knew whether my order is being fulfilled.

Also, have any people who have received the HD2 noticed any issues with functionality? I have seen complaints about the original Ooma handset on Amazon concerning delays when answering, the charging cradle, audio quality, loss of connection to the Telo, etc.
#102058 by billcoff
Wed Oct 24, 2012 1:06 pm
jh_austin wrote:
billcoff wrote:Mine arrived this afternoon. Couldn't be easier to setup. Works as advertised. Looks like HD2 will be a keeper. :D


Hey Bill, when did you order your HD2? I don't know whether I should be worried, but I wish I knew whether my order is being fulfilled.

Also, have any people who have received the HD2 noticed any issues with functionality? I have seen complaints about the original Ooma handset on Amazon concerning delays when answering, the charging cradle, audio quality, loss of connection to the Telo, etc.
I ordered my Ooma on the 18th and my Debit card was charged immediately. I received two e-mails on the 22nd, one from Ooma and one from Quantum View with UPS tracking number. I received the HD2 on the 23rd. The Ooma was shipped from Palo Alto, CA, which is about 140 miles from me.

I have made and received a few calls with good quality on both ends and non of the issues you just described. I had the original handset for about two days before returning it. The only issue I have noticed so far is figuring out how to add photos to my contacts, but I haven't spent much time on that.
#102060 by alicat876
Wed Oct 24, 2012 1:12 pm
Wow...I ordered on 10/17. Credit card was charged immediately. Have gotten no emails regarding anything at all from them. Just spoke to them on chat and still no information. All I was told was that I would receive an email with tracking information once it is shipped. Ridiculous.

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