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#101662 by Clark75115
Wed Oct 17, 2012 7:23 pm
Did anyone get a confirmation email after ordering the New HD2 Handset. I didn't get any confirmation email of the order. I figured that was standard practice. Am I just too impatient or does Ooma not send one and I just need to wait to see if it shows up at the front door?


I just got a shipping notification with a tracking number. So I was just too impatient.
Last edited by Clark75115 on Thu Oct 18, 2012 7:58 pm, edited 1 time in total.
#101665 by Leeway
Wed Oct 17, 2012 8:02 pm
If I am thinking correctly. I believe you get an email when it ships along with the info. If you've already placed an order I would think it would be filled very soon since you jumped right in.

#101669 by alicat876
Wed Oct 17, 2012 10:52 pm
Didn't receive an order confirmation either. It's great that they will send us info once it's shipped but they really should send a confirmation email. Right now all you can do is go into your account and click on billing history to see your order.
#101670 by alicat876
Wed Oct 17, 2012 11:00 pm
Just noticed this on the order page: Due to limited inventories, HD2 Handset orders are now expected to ship on October 24th.
#101690 by KEM
Thu Oct 18, 2012 6:17 am
I placed 2 orders with 2 each yesterday, no order confirmation which I thought was odd. I checked and they charged my credit card immediately so I guess they got the order.

An email confirmation would have been nice.


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