HD2 Order Confirmation

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Clark75115
Posts: 10
Joined: Sun Nov 06, 2011 4:11 pm

HD2 Order Confirmation

Post by Clark75115 » Wed Oct 17, 2012 7:23 pm

Did anyone get a confirmation email after ordering the New HD2 Handset. I didn't get any confirmation email of the order. I figured that was standard practice. Am I just too impatient or does Ooma not send one and I just need to wait to see if it shows up at the front door?

Thanks.


I just got a shipping notification with a tracking number. So I was just too impatient.
Last edited by Clark75115 on Thu Oct 18, 2012 7:58 pm, edited 1 time in total.

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Leeway
Posts: 933
Joined: Tue Apr 28, 2009 6:50 pm
Location: North of Milwaukee WI

Re: HD2 Order Confirmation

Post by Leeway » Wed Oct 17, 2012 8:02 pm

If I am thinking correctly. I believe you get an email when it ships along with the info. If you've already placed an order I would think it would be filled very soon since you jumped right in.

Donna

alicat876
Posts: 14
Joined: Wed Mar 18, 2009 11:43 am

Re: HD2 Order Confirmation

Post by alicat876 » Wed Oct 17, 2012 10:52 pm

Didn't receive an order confirmation either. It's great that they will send us info once it's shipped but they really should send a confirmation email. Right now all you can do is go into your account and click on billing history to see your order.

alicat876
Posts: 14
Joined: Wed Mar 18, 2009 11:43 am

Re: HD2 Order Confirmation

Post by alicat876 » Wed Oct 17, 2012 11:00 pm

Just noticed this on the order page: Due to limited inventories, HD2 Handset orders are now expected to ship on October 24th.

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KEM
Posts: 40
Joined: Sat Mar 12, 2011 3:08 pm

Re: HD2 Order Confirmation

Post by KEM » Thu Oct 18, 2012 6:17 am

I placed 2 orders with 2 each yesterday, no order confirmation which I thought was odd. I checked and they charged my credit card immediately so I guess they got the order.

An email confirmation would have been nice.

- KEM

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