Line one is YELLOW and OOma not working

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popwireless
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Joined: Wed Sep 05, 2012 1:05 pm
Location: Huntingtown, MD
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Line one is YELLOW and OOma not working

Post by popwireless » Wed Sep 05, 2012 1:18 pm

My spouse called me at work to say she had no phone service. When I got home I found that the 1 for line 1 was yellow. I reset the device buy pulling power and waiting two minutes and it came up blue. Both phones were on hook. This Telo is inbetween the router and the comcast cable modem.

We have had two interruptions of service in one week. Both apparently requiring power down resets. Today after a power outage the Telo would call out ring the person being called once and then disconnect to dial tone. A power down seemed to fix that.

On yet another occasion I found the large symbol blinking red for no apparent reason, powered down and it fixed itself after a few minutes.

I am puzzled about these issues.I'

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Line one is YELLOW and OOma not working

Post by thunderbird » Wed Sep 05, 2012 1:23 pm

popwireless wrote:My spouse called me at work to say she had no phone service. When I got home I found that the 1 for line 1 was yellow. I reset the device buy pulling power and waiting two minutes and it came up blue. Both phones were on hook. This Telo is inbetween the router and the comcast cable modem.

We have had two interruptions of service in one week. Both apparently requiring power down resets. Today after a power outage the Telo would call out ring the person being called once and then disconnect to dial tone. A power down seemed to fix that.

On yet another occasion I found the large symbol blinking red for no apparent reason, powered down and it fixed itself after a few minutes.

I am puzzled about these issues.I'
Try connecting Modem-Router-Ooma and see if that helps.

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lbmofo
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Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Line one is YELLOW and OOma not working

Post by lbmofo » Wed Sep 05, 2012 5:35 pm

"Optimal Setup" posts for your reference:

If after Router - viewtopic.php?t=12403

If before Router - viewtopic.php?t=9536#p66155
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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