Caller ID Showing Forwarded Number, Not Caller's Number

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CATCubano
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Joined: Mon Jul 16, 2012 5:59 am
Location: Massachusetts

Caller ID Showing Forwarded Number, Not Caller's Number

Post by CATCubano » Mon Jul 16, 2012 6:09 am

When I forward my office line to my Ooma number, the caller id shows me my office number when the phone rings, not the number of the actual caller. My prior service always showed me the actual caller's information for forwarded calls. Is there a way to have Ooma pass along the actual callers information on the caller id?

Thanks!
CATCubano

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lbmofo
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Re: Caller ID Showing Forwarded Number, Not Caller's Number

Post by lbmofo » Fri Aug 03, 2012 5:59 pm

This has to do with your work phone service. Ooma just deciphers whatever callerid is sent.
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